Careers

Guardian Urgent Care Overview

Guardian Urgent Care is a leading urgent care organization looking to add talent to our medical team.

Our team holds itself to the highest standard in providing exceptional high quality service to our patients. We believe we are at the heart of healing for our patients. Guardian Urgent Care has achieved an excellent reputation throughout the communities we now call home. We strive to give our patients excellence, and our team works together to ensure they receive it.

Our team members are our number one asset, and we strive to provide a fun work environment in a professional atmosphere. We take care of our team members in unique ways. Team members are encouraged to grow as individuals, and to help foster continual learning. Every Wednesday, our team members are encouraged to show their creative side by participating in casual Wednesdays. We believe in internally growing our team members to take on leadership positions.

Our team members enjoy the following benefits:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Provided uniform

• 401K

• PTO structure

We are looking for people with the best skills in their field. However, we also know skills can only take you so far. Our number one goal is to provide exceptional customer service. Customer service is at the center of everything we do, the most important attribute you can have is a great attitude. To stay on a career path with us, you must bring a great attitude, a sense of humor, and a smile to work daily and always interact with others in a positive way.

The ideal candidate has these qualities:

• Energy & Enthusiasm
• Reliable & Accountable

• Self Starter & Team Player
• Customer Service Oriented

• Committed to Learning & Growing

• Great Follow Through

• A Positive Outlook
   

Our expectation of all our team members is as follows:

• Interact with everyone with the highest levels of respect.

• Continually ask, “What else can I do?” “How can I improve?”

• Strive to be above average and expect the same from each team members.

• Foster a “what’s best for the group” mentality.

• Be a solution creator instead of a problem generator.
   

Our company culture embodies all of the above.

We are looking for team members with a desire to work in a fun environment and a willingness to live with these principles. We understand some people may not enjoy giving 110% to their career every single day, growing as individuals through a commitment to learning something new daily, and working in an environment that encourages respect and a commitment to excellence. That is why we say we only hire the best. At Guardian Urgent Care, we are a team and teams are only as strong as their weakest links. We are looking for the best and strongest links to add to our chain of success. We make sure we provide the best training for all position within the company.

If you think you’re one of the best and have a desire to be held to not only our standards of accountability but also to the high standards you have already set for yourself we encourage you to apply for this position now.

---

Openings

PA/NP

Position overview

Guardian Urgent Care is looking for a Physician Assistant or Nurse Practitioner to start a career at our clinic in Hope, AR. Our midlevels are given the opportunity to focus on patient care and enjoy:

• No on-call
• A highly-trained medical support staff
• On-site digital X-ray

• On-site CLIA-approved lab

Experience working with children and experience working in an emergency department or urgent care setting preferred. Experience in a family practice setting also considered.

To apply for a position as a PA or NP at Guardian Urgent Care, please send your resume to officemanager@guardianurgentcare.com.

CRITICAL CARE TECH/LAB TECH

Position Overview
At Guardian Urgent Care PCTs/Lab Techs are given the opportunity to utilize their skills in a variety of settings. Individuals must be able to:

• Escort patients to the treatment area

• Obtain patient vital signs

• Assist nurses and physicians with various patient treatments
• Sterilize and set up instruments

• Restock treatment areas
• Notify nurse and/or physician when patient is ready for exam
• Maintain cleanliness of the treatment areas


Experience working in an emergency department or urgent care setting preferred.

Please send your resume to officemanager@guardianurgentcare.com.

FRONT DESK

Position Overview
At Guardian Urgent Care, our front desk team members are given the opportunity to utilize their skills in a variety of ways. Individuals must be able to:

• Greet patients and check-in using electronic medical records

• Answer phones and multi-task
• Verify patient insurance requirements

• Check-out patients and collect payments

Experience working in an emergency department or urgent care setting preferred.

Please send your resume to officemanager@guardianurgentcare.com.

BILLER

Position Overview
Guardian Urgent Care, Billing is seeking a well organized self-starter with the ability to multitask to join our team as Medical Biller. The ideal candidate will have experience reading EOB’s, posting payments from insurance companies, following up on denials, and will be able to make notes for the front line staff.

The position will also collect delinquent accounts by establishing payment arrangements with patients, monitor payments, and follow-up with patients when/if payment lapses occur.

The biller must be able to multitask and be willing to help patients with questions during and after their visits.

This position will work weekdays from 8 a.m. to 5 p.m., with some on-call days on weekends.

In addition to the things listed above, this position requires:

• Time management skills
• Attention to detail
• General math skills
• Conflict resolution skills
• Bi-lingual is a plus!

Please send your resume to officemanager@guardianurgentcare.com.

CODER

Position Overview
Guardian Urgent Care, Billing is looking to hire a medical coder with at least one year experience. Applicants must have experience doing 100% abstraction. ER experience preferred, but not required.

The person will work weekdays from 8 a.m. to 5 p.m.

The coder will need to be able to read the entire record of the health encounter and analyze the information to determine what condition(s) the patient has, what caused it, and how it was treated, in order to derive the appropriate codes. The information comes from a variety of sources within the medical record, such as clinical notes, laboratory and radiology results, and operation notes. Some codes are given by the providers or a software system. Evaluation and Management Coding (E&M) Coding is key. Must have abstraction using the 1995 guidelines.

The Coder will review, determine accuracy of, and apply the correct coding conventions to patient charge encounters, procedural services, as defined through physician documentation and may provide oversight and payer-specific education related to physician coding/compliance, non-physician practitioner coding/compliance and appropriate coding conventions for individual staff members and collective groups within the department.

After training and probationary period, the coder must be able to do at least 100 charge entries daily. This position reports to the Billing Supervisor.

Please send your resume to officemanager@guardianurgentcare.com.